How Closely Are You Monitoring The Covid-19 Situation Within Your Facility?

Our team is taking great care of everything by using all the needed stuff that is necessary, such as face masks, sanitizers, surgical gloves, etc. Not only we are conscious, but we are also paying close attention to the minor details.


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WILL THE PACKAGING OR SHIPPING CHARGES INCREASE DURING THE PANDEMIC?

No, we fully take into account the limitations many businesses are facing currently. For that reason, we are not charging even a single penny extra.


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ARE YOU OFFERING SOME OTHER SHIPPING PROCEDURE?

No, we are not. Since we are already taking care of the things from our end, the normal delivery procedure is being followed strictly.


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IS YOUR TEAM FOLLOWING THE STANDARD OPERATING PROCEDURES (SOPS)?

At Dodo Packaging, we are not only following all the SOPs strictly, but we are also making sure that each action is performed according to World Health Organization’s standards.


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DUE TO THE PANDEMIC, IS THERE GOING TO BE ANY DELAY IN THE SHIPPING?

No. As we are taking precautionary measures and taking care of each step along the way, there will be no effect on the delivery times. The shipping will take place on time.


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I Want To Amend The Style Of My Custom Box That I Have Ordered, Can I Do That?

We send the final boxes’ design to the production house at least after 3 three days. It means you have almost three days to change your mind related to the requirement. So, if you are looking forward to any change in your own ideas and the requirement, then visit us within 2 to 3 days.


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Can I Give You My Own Artwork For The Designing Of Custom Box?

Yes, surely you can trust us in the matter of your own artwork and the designs. We will put our best efforts to display your innovative ideas and the artwork into an incredible reality. We will make the customise boxes as per your taste and requirement.


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Do You Have Templates Or Samples Of Your Work/Boxes?

Yes, we have all the styles of the boxes that we offer in archives. You can go to our website and check all these samples of the styles. This will make the selection of the boxes easy for you. Also, there you will get to have different ideas about the boxes. Maybe you will like some style more than that which you already have in your mind. So, do check our archive for the unique and innovative boxes’ styles.


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How Will I Know When My Order Has Been Shipped?

We keep you updated with each and every step during the making of your order. This is helpful for both of us. Like, if we want to ask anything, we can easily approach you. The same goes for you; if you have changed your mood about something related to your box, then you can contact us without hesitation. Ultimately, in the case of your shipment, we do update you with the dispatching of your order and the further required days. So, relax from our side.


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Why Do You Need Dimensions Of My Product?

For sure, you look for the perfect fitting of the packaging for your product and also showing extreme concern for the safety of your product. Therefore, we ask first for the dimension of your product. So that we can make the exact boxes without a single flaw, the perfect fitting will prevent your products from form getting damaged. Also, this will provide the required space for your product.


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Do You Offer Box Styles That Are Not Listed On Your Website?

We indeed offer the styles other than those that we have mentioned on our website. Like, most of the time, the customers ask for the style of their idea. Therefore, we are giving the complete right to the customers to ask for any style of the boxes. We will try our best and will make exactly what the customers will ask for.


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What Forms Of Payment Do You Accept?

The word is more towards advancement. The payment criteria are also advanced. Therefore, you can pay with any of your convenient way, such as Master Card, PayPal, Union Pay, and other related channels. Our primary and most concern is the ease and comfort of our respected customers. Therefore, go with your most suitable way.


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Will My Colours Match If I Reorder The Same Box Again?

We are more towards never to disappoint our customers. Therefore, we keep the sample of the boxes that we dispatched to the customers. This can easily clear that yes you can reorder the boxes without the tension of any change in the colour. We will give the same colour to your reordered boxes.


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Do You Offer Graphic Design Services?

Yes! We have recently introduced this addition with the best quality. You can do any type of graphic designing over the boxes. Furthermore, we also send you the 2D and the 2D mockup of graphic design so that you can pass or reject and it’s our guarantee you will never reject it because of its excellent quality.  Moreover, you can also have RGB, Vector, and Raster Graphic facilities. 


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Do You Offer Custom Box Style?

Certainly, we are offering exclusive boxes’ styles. These styles include two-piece, sleeve, tuck-end, mailer, pillow and much more. Moreover, you can also ask for the customized style as per your wish.


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Can I Have Printing On The Inside And Outside Of The Box?

Obviously, you can ask for printing on and of the boxes. Additionally, we are offering the customization option to the customers this is why so that the customers can go with all the things they want to do over the boxes as per their taste or the requirement of the products.


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Are There Any Hidden Fees? What About Die And Plate Costs?

We want to develop a loyal relationship between our respected customers and us. Therefore, we do not take any hidden charges. As far as the die and plate costs are a concern, many packaging companies do take their charges, but this is not our company policy. We only accept the charges that we have mentioned in our budget list or that which has been decided with the customers while taking the orders.


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Do You Ship To Countries Other Than The United States?

Yes! We do ship outside the united states. We are serving in the packaging industry for a long time now. Therefore, we have expanded our business to the whole world. Now, you can order by sitting in any corner of the world, and your order will be at your doorstep within the mentioned duration.


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When Will I Receive My Custom Box Order?

Besides, we try our best to serve our respected customers in the best possible manner. Therefore, take almost 8 to 10 business days for manufacturing and delivering your order. It’s our guarantee that you will never be disappointed from our delivery services as we are extremely loyal to our words.


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Does Dodo Packaging Require A Minimum Order?

Yes. We take a minimum of 100 boxes at a time. This is our company’s policy. Also, this will be very helpful for you as a buyer because you will get to avail of incredible discount offers.


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